Request Remote Assistance

When you need remote help from someone else, share your Device ID and Temporary Password to grant temporary remote control permissions.

How to find the ID and password

1. Open the AskLink client Remote Support.
2. View the Device ID and Temporary Password.
   

Request assistance

Share the Device ID and Temporary Password with the helper so they can initiate remote control.

Notes

• After the assistance ends, it is recommended to refresh the Temporary Password immediately.
• Only share your device with trusted people when necessary.