Start Remote Control with ID

Establish a connection using the partner’s ID and password. This is suitable for temporary assistance or quick access.

Start directly by entering ID and password

1. Open the AskLink client and go to the Remote Support screen.
2. In Control remote device , enter the partner’s ID and password.
3. Click Remote Support to start the session.
   

Start from history records

On the Control remote device screen, click the dropdown arrow to the right of Input Partner ID , then select the target device. Its info will be auto-filled into the ID and password fields.

The saved connection info (including password type) is exactly the same as last time. If the partner used a temporary password and refreshed it after the previous session, you will not be able to connect again even if you keep the history.